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In Your Corner

"Who Will Compensate You for After a Car Accident With a Rental Card?"

Winter Park Rental Car Lawyers

Protecting Your Rights After a Rental Car Accident

Florida gets millions of tourists each year, many of whom rely on rental cars for their transportation. If you’re injured in an accident while driving a rental car, there are a number of special issues to consider during the process of resolving your personal injury claim.

Sources of Compensation for Rental Car Accidents

Typically, the rental car company can’t be held liable if you are injured in an accident involving a rented vehicle. The driver of the vehicle is the one held responsible for damage that occurs, unless the case qualifies for two notable exemptions:

  • There is evidence that the accident was caused by a mechanical defect the rental car company knew about and neglected to fix.
  • Your injuries were caused by someone driving a rental car who shouldn’t have been eligible to be on the road. For example, if the driver had a suspended license for multiple DUIs and the rental car company failed to verify the validity of his driver’s license before handing over the keys, the company could be held liable for resulting damages.

However, there may be several sources of insurance:

  • Rental car company insurance. If you opted for coverage, this insurance will be the primary payer of damages up to the limits of the policy you purchased.
  • Your own car insurance. Many, but not all, personal auto insurance policies provide rental car coverage. This can act as the primary insurance if you didn’t buy the policy from the rental car company or as a secondary insurance if the rental car company’s insurance won’t cover all your damages.
  • Credit card company coverage. Credit card companies sometimes provide automatic rental car coverage if you use the card to pay for the rental transaction.

Unfortunately, if your damages exceed the limits of available coverage or you don’t have appropriate insurance to fall back on, you can be left with significant out-of-pocket expenses from a rental car accident.

Filing a Personal Injury Lawsuit

As you’re investigating sources of coverage, keep in mind that Florida is considered a no-fault state when it comes to auto accident insurance claims. This means you can’t file your claim with another driver’s insurance company, even if he or she was 100 percent at fault for the accident.

The only way you can pursue compensation from the at-fault driver is if you have serious or permanently disabling injuries. If your injuries meet this standard, you can pursue compensation via a personal injury lawsuit.

When you’ve been left with serious or permanently disabling injuries, you can seek compensation even if you were partially at fault for the accident. However, your settlement will be proportionally reduced by your assigned percentage of fault. This is referred to as the “pure” comparative fault rule.

If you are eligible to file a personal injury lawsuit, acting quickly is important. Although Florida has a four-year statute of limitations for personal injury claims involving car accidents, locating evidence to prove liability can be more difficult as time passes.

4 Steps to Take Following an Accident Involving a Rental Car

The most important thing to remember if you’re involved in a rental car accident is to keep your cool. If you keep a level head, you can take a few simple steps to protect your right to compensation.

  • Call 911 to report the crash to the police, asking for an ambulance if there are people who need immediate medical attention.
  • Report the crash to the rental car company to determine what should be done with the damaged vehicle.
  • Document the accident by quickly jotting down your memories of how it happened. If appropriate, get the names and contact information for witnesses. You may also wish to take a picture of the scene with your cell phone.
  • Contact an attorney. Obtaining a fair settlement after a car accident can be confusing even when you’re driving your own vehicle. Accidents involving rental cars complicate an already tricky situation, which is why it’s important to seek legal representation as soon as possible.

An experienced attorney can help you obtain a fair settlement by determining liability, documenting damages, and negotiating with the appropriate insurance company representatives on your behalf. Call Cullen & Hemphill, PLC, today to schedule a free, no-obligation consultation. We help clients in Orlando, Winter Park, and across Central Florida receive the compensation they need to move forward with their lives after suffering auto accident injuries.

 
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    I had a excellence experience with them not only did they go above and beyond for myself and my 10-year-old son, but they did everything to accommodate us whether it was from offering to come to my house and complete FaceTime appointments due to non-Transportation they were constantly checking on my son and myself and seeing if there’s anyway that they can provide excellent service for us they made me feel like I can trust them and they really had my son‘s best interest. They were very patient with me and never once that I feel like I was just a client and they were just there to collect money from me. They were able to accommodate me with their legal fees and really took into consideration my financial status and my health issues as well. I would recommend them 100% to anybody and I would definitely use them again. Hopefully I won’t need to, but if so, in the future, they would be my number one choice in legal firms. Outstanding work from everybody in that office.
    janida Medina profile picture
    janida Medina
    18 August 2026
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    There are certain moments in life that you never expect to face, and for me, this case was resolved during one of the hardest times I've ever experienced. Just a few weeks before my settlement, my father passed away. Losing him was devastating, and trying to navigate both my grief and the responsibilities that came with his passing felt overwhelming. Kim, along with Milagros and Natalia, treated me with kindness, respect, and genuine compassion throughout the entire process. Kim was always honest, professional, and patient, taking the time to explain everything and making sure I understood what was happening every step of the way. Milagros and Natalia were equally amazing. They were always there when I had questions, quick to respond, and incredibly supportive. Because of the outcome they achieved, I was able to take care of important expenses and arrangements for my father before his cremation. My father was someone I loved deeply, and being able to give him the farewell he deserved meant everything to me. I will always be grateful that Kim and his team helped make that possible. Thank you, Kim, Milagros, and Natalia, for your hard work, dedication, and compassion. What you did for me went far beyond settling a case, you helped me through one of the most difficult chapters of my life. I will never forget it, and I cannot recommend your team highly enough. Thank you so much, Kim.
    Alexis Zortea profile picture
    Alexis Zortea
    30 May 2026
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    We had an excellent experience working with Cullen & Hemphill, PLC on an injury claim. Attorney Kim Cullen and his case manager Mindy were outstanding throughout the entire process, Mindy went above and beyond to successfully negotiate a higher compensation for us, and Kim took the time to write a detailed explanation of our options, risks, and legal considerations, which gave us clarity and confidence in making the right decision. That level of professionalism and integrity is rare and deeply appreciated. They were always patient, responsive, and incredibly thorough. We truly felt that they had our best interests in mind every step of the way. We are very grateful for their guidance, support, time and efforts, and we highly recommend Cullen & Hemphill, PLC to anyone looking for knowledgeable, honest, and dedicated legal representation.
    Jessica Li profile picture
    Jessica Li
    5 May 2026
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    Highly Recommend!!! I Mainly dealt with Mindy throughout the process and she was amazing! She answered every question I had and was very quick to get back with me on any new information. These guys will take care of you and fight to get the best outcome for you. Very grateful to have represent me.
    Zion Davis profile picture
    Zion Davis
    24 April 2026
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    Cullen and Hemphill PLC was amazing in helping us file a claim. They made it so easy for us and we were able to do everything online. Dave and Mindy worked so hard in getting us a settlement we were happy with! Would definitely recommend.
    Katie Taunton profile picture
    Katie Taunton
    16 February 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    very happy with the results that Kim Cullen was able to get me. him and his assistant Milagros were fantastic about addressing everything, being timely, and keeping me regularly updated
    Jordan Johnson profile picture
    Jordan Johnson
    2 January 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    I'm writing to express my sincere appreciation for the exemplary service and dedication demonstrated by your firm throughout my legal case. From the outset, it was clearly that you are highly professional and experienced attorneys who are committed to achieving the best outcomes for your client. I particularly commend your perseverance and work ethic; you never once considered archiving my case, which speaks volumes about your commitment to client advocacy. Your ability to maintain clear and consistent communication was greatly appreciated, especially through your Assistant Milagros. Her support and team-oriented approach made the process much manageable for me. It is worth noting that, despite my experience with other big firms that claim that bigger is so important, none matched the level of care and diligence that your team exhibited. Therefore, I wholeheartedly rate your firm 5 out of 5 stars for your exceptional service. Thank you again for your hard work and for ensuring that I remained informed every step of the way. I will not hesitate to recommend your services to others in need of legal assistance. Sincerely, Lourdes
    Nikki Cosme profile picture
    Nikki Cosme
    22 December 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5
    I have had the privilege to have mr . Robert Hemphill represent not only me! but my daughter and many friends of mine involved in small and serious major lawsuits involving anonymous amounts of money! that was successfully setteled rectified and resolved by mr Hemphill! He will prevail ware no other firm can compare to his firm. God bless him!
    Danny Johnson profile picture
    Danny Johnson
    17 November 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5
    I would like to thank Mr hemphill the amazing assistance he provided for me on my case . He helped me reach a settlement quickly and he is so kind helpful he explains things to you and stays in communication. Mr hemphill has helped me and also other members of my family for years there is no one else that I would go to or recommend most definitely the best and most professional in the Orlando and Winter Park area thank you so much Mr hemphill.
    Tina Johnson profile picture
    Tina Johnson
    17 November 2025
    Google star 1Google star 2Google star 3Google star 4Google star 5
    I want to thank Mr. Hemphill and his amazing assistant Milagros for the outstanding work they did on my case. After I was injured from a fall on the sidewalk, they handled everything with such care, professionalism, and compassion. Mr. Hemphill was knowledgeable, attentive, and fought to make sure I received the help and outcome I deserved. Milagros was absolutely wonderful—she always kept me informed, answered my questions right away, and made the whole process much less stressful. I’m so grateful for their hard work and dedication. I highly recommend Mr. Hemphill and his team to anyone who needs a trustworthy and caring attorney.
    YVETTE BURGOS profile picture
    YVETTE BURGOS
    1 November 2025
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